How to become MoMo Agents, dial *223#‎

Sending and Receiving money has never been this easy, with MoMo Agents, you can send and receive money anywhere in Nigeria.
With a presence across all 774 local governments, our network of MoMo agents are fully equipped to deliver banking services right to the doorsteps of millions of Nigerians.
Who Are MoMo Agents
We are a retail outlet right next to you in your neighborhood rendering agency financial services to all customers.
What do MoMo Agents Do?
We send and receive money everywhere in Nigeria and much more.
How can you find us?
To locate the nearest MoMo Agent to you simply text Agent to 64625 or simply dial *223#
MoMo Agent Benefits

• No need for Internet
• Works with basic mobile phones
• Convenient & simpler alternative to regular banking

How to become a MoMo Agent

Step 1: Check to affirm if you meet the requirements below

Requirements for MoMo Agents

• Have an existing business or willing to invest in agency business
• Have a Brick & Mortar/Immovable retail shop e.g. Pharmacy Pop & Mom Shop located in high foot traffic
• Viable means of identification (National ID, Driver’s License, International passport or Voters card)
• Readiness to provide 1 passport photograph.
• Capability to provide a Working Capital of N20,000 and above.

Step 2: Visit the nearest MTN outlet to pick up the form & submit your details

Step 3: Click here to download the application form

Step 4: Our field staff will contact you for a planned visit to ascertain your suitability‎

5 Easy Steps to Send Money Through a MoMo Agent

Step 1:

Locate or Visit MoMo Agent Nearest to You.

To Locate Agent:

• Text Agent to 64625 or
• Text Agent LGA/State to 64625. You will receive a text message containing the list of agents e.gAgent Ikeja/Lagos to 64625
• You will receive a text message containing the list of Agents

OR

• Look out for MoMo Agent Available Here Sign

Step 2: Handover Cash and receiver’s phone number to Agent

Step 3: 5 digits control number will be sent to you once agent complete transaction. Another 5 digits will be sent to the receiver of the money.

Step 4: Communicate your 5 digits control number to the receiver of the money

Step 5: Inform the receiver to locate the nearest agent and present the 5 digits control number to collect the money

5 Easy Steps to Receiving Money

Step 1
Locate or Visit MoMo Agent Nearest to You.
To Locate Agent:

OR

• Text Agent LGA/State to 64625. You will receive a text containing the list of agentE.g Agent Ikeja/Lagos to 64625

• You will receive a text message containing the list of Agents

OR

• Look out for MoMo Agent Available Here Sign

Step 2
Present the 5 digits control number from the sender and other 5 digits control number sent to you.

Step 3:
Handover 5 digits number to the agent

Step 4:
Handover 5 digits number received from the Sender to the agent

Step 5
Receive Cash from the agent

How can I locate a MoMo agent?

A: To locate a MoMo agent, simply dial *223# & follow the prompts. List of agents, their phone number and addresses will be displayed. This service is free.

Q: How do I Send Money at a MoMo Agent?

• Customer (Sender) approaches Agent to send money and hands over cash to agent
• Agent enters sender and receiver’s phone  numbers and performs transaction
• The Customer (Sender) receives a 5 digit secret code to be shared with the receiver for redemption while the receiver receives a different 5 digits token required at the point of redemption
• The sender informs the receiver to take both tokens to the nearest Agent for cash redemption

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Q: How do I receive Money from a MoMo Agent?

• The customer (receiver), gets a 5-digit code sent directly to his/her phone
• The customer (receiver) also gets a separate 5-digit code from the sender
• The receiver takes the 2 codes (10 digits) to a MoMo Agent and cash-out

What is the minimum amount that can be transferred?

A: The Minimum is N100

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Q: Does generated 5 digit secret code expire?

A: Any un-redeemed 5 digit secret code expires after 30 days. Sender can request for his money back by calling 180

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Q: How to get help?

• Dial our customer service desk on 180. The customer service desk operates 24 hours
• Agents are offered a dedicated line on 182

What if I lose my 5 digit secret code?
A: You can call our call center on 180 to be guided on the 5 digit secret code regeneration process.

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Q: What if I lose my phone with my active 5 digit secret code in it?
A: You don’t have to worry, as the funds cannot be redeemed with only your 5 digit secret code. To redeem the cash, the receiver will have to get your 5 digit secret code and his 5 digit secret code (which was sent by the system directly to his/her phone). However, you will need to visit an MTN shop for welcome back and get your sim replaced.

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Q: Can I withdraw a portion of the money sent to me?

A: No, you have to withdraw the total amount sent to you‎