We are pleased to let you know that you can now make your POS transactions without physically touching the POS machine or even using your FCMB card. This represents a keyway to minimize interaction with high-contact surfaces such as a POS keypad, especially in view of the continued spread of COVID-19.
With *329#, you can make payments without having to use your debit card or even touch the POS machine.
Here is how it works:
• When you want to pay for goods and services, the cashier selects “Pay with USSD” and then enters the amount on the POS terminal.
• A 4-digit Reference Code (RefCode) is generated and displayed on the POS terminal.
• You dial *329*000*RefCode# on your mobile phone.
• Authenticate your transaction by entering your USSD transaction PIN.
• The transaction is approved, and the POS Terminal prints the receipt.
How do I make POS payments without a Debit Card?
It’s quick and easy to pay on a POS without your debit card. Simply follow the steps below:
1. When you want to pay for goods or services,
With *329#, you can make payments without having to use your debit card or even touch the POS machine.
Here is how it works:
• When you want to pay for goods and services, the cashier selects “Pay with USSD” and then enters the amount on the POS terminal.
• A 4-digit Reference Code (RefCode) is generated and displayed on the POS terminal.
• You dial *329*000*RefCode# on your mobile phone.
• Authenticate your transaction by entering your USSD transaction PIN.
• The transaction is approved, and the POS Terminal prints the receipt.
Easy, right? Be sure to try this payment method the next time you shop.
How do I make POS payments without a Debit Card?
It’s quick and easy to pay on a POS without your debit card. Simply follow the steps below:
1. When you want to pay for goods or services,
2. Cashier selects “Pay with USSD” on the POSCashier enters the amount on POS Terminal
3. A 4-digit Reference Code is generated and displayed on POS terminal
4. Dial *329*000*refcode# on your mobile phone and authenticate your transaction by entering you *329# transaction
5. PINTransaction is approved and POS Terminal prints receipt.
What happens if the transaction gives an error on my phone when I try to pay, yet I am debited?
Not to worry, if this happens, the funds will be reversed immediately. However, if it is not reversed, please log a complaint on FCMB New Mobile App, FCMBOnline (internet banking) or the nearest FCMB branch. Please hyperlink to branch page.
The Reference Code I got is giving an error “Record not found”; what do I do?
If the Cashier generates a Reference Code for you and you do not use it within 5 minutes, the POS terminal will display “Record not found” or “Transaction doesn’t exist”. Therefore, the Cashier will need to generate a new code.
What happens if the transaction gives an error on my phone when I try to pay, yet I am debited?
Not to worry, if this happens, the funds will be reversed immediately. However, if it is not reversed, please log a complaint on FCMB New Mobile App, FCMBOnline (internet banking) or the nearest FCMB branch. Please hyperlink to branch page.
The Reference Code I got is giving an error “Record not found”; what do I do?
If the Cashier generates a Reference Code for you and you do not use it within 5 minutes, the POS terminal will display “Record not found” or “Transaction doesn’t exist”. Therefore, the Cashier will need to generate a new code.
Post a Comment
Comment Here by clicking below link